Privacy Policy

Your privacy is important to us. This privacy policy explains how Alpen Mobility Solutions GmbH collects, uses, discloses, and protects your personal data when you use our online platform and related services.

Data Collection

We may collect personal data that you provide directly to us when you use our service, such as when you register for an account, use specific features, or contact us. This data may include identification information, contact details, payment information (processed securely through third parties), and other details you provide.

We also automatically collect certain information when you access and use our site. This may include your IP address, browser type, operating system, referring URLs, device identifiers, and information about your usage of the service, such as pages visited, features used, and time spent. This data helps us understand how our service is used and to improve it.

Legal Basis for Processing

Our processing of your personal data is based on several legal grounds, including:

• Performance of a contract: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
• Legal obligations: Where processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
• Consent: Where you have given explicit consent for the processing of your personal data for one or more specific purposes.

Use of Your Information

We use the collected information for various purposes, including:

• To provide, operate, and maintain our service.
• To process transactions and manage your account.
• To communicate with you, including responding to your inquiries and providing support.
• To send you technical notices, updates, security alerts, and administrative messages.
• To improve and personalize our service and develop new features.
• To monitor and analyze trends, usage, and activities in connection with our service.
• To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Alpen Mobility Solutions GmbH and others.
• To comply with legal obligations and enforce our terms and policies.

Sharing of Information

We may share your personal data with third parties in the following circumstances:

• With service providers and business partners who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These third parties are obligated to protect your information.
• In response to a legal request, such as a subpoena, court order, or government demand, if we believe disclosure is required by law.
• To protect our rights, property, or safety, or the rights, property, or safety of others.
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• With your consent or at your direction.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Data Security

We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, no security system is completely impenetrable, and we cannot guarantee the absolute security of your information.

Your Data Protection Rights

Under applicable data protection laws, including GDPR, you have certain rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: Where processing is based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights.

Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our service. You can manage your cookie preferences through your browser settings.

International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or our data practices, you may contact us in writing at:

Alpen Mobility Solutions GmbH
Wagramer Straße 17-19,
Vienna, 1220
Austria